Testimonials - Fortitude Fire Protection

I wanted to take a moment to recognize Troy from Fortitude for providing the best customer service I have ever experienced—not just in the fire sprinkler industry, but across all construction contractors I have worked with.

I found myself in a difficult situation when my initial fire sprinkler company—a well-known name in the industry—failed to complete the work they had started and was unresponsive when I needed them back on-site. Over the weekend, I began searching for alternatives, and after reaching out via Fortitude’s website, Troy promptly called me back. From the very first conversation, he reassured me that he could help and immediately engaged his team to get the project back on track.

Troy and his team exceeded all my expectations. Their professionalism, expertise, and customer-focused approach made the entire process seamless, all the way through to the final inspection. They stand behind their work, communicate effectively, and deliver top-quality results.

Thanks to this experience, I will not be looking anywhere else for fire sprinkler services in the future. I highly recommend Fortitude to anyone in need of reliable, high-quality fire sprinkler solutions.

Cesar

I wanted to let you know that I am very happy that we have been in a business partnership for almost 20 years now.

This is all due to your great leadership and knowledge that you and your team have in the fire protection field.

We thank you for always providing us with great customer service from your office team, all the way down to your field techs and most of all their Leader, which is you Troy.

You have always treated us like family and made us all feel very comfortable. You always go above and beyond for everyone who needs your help, by your response to our emergency fire sprinkler calls, inspections and even repairs that we need to get done right away. Your staff is always providing us with ETA’s and keeping the communication open between your staff and us.

We’ve also been very impressed on how fast of a turnaround that you provide us for our quotes, ordering material and most of all providing us with a return ETA . We get our documents and invoices from your team for our repairs/inspections in a very timely matter. I know that I already said this, but as long as we have been working together, you are a very down to earth person and you stay grounded. Like I said before, you always going above and beyond for anyone.

This relationship would not have been if you did not help get an issue resolved for me 20 years ago. You kept your word and took care of me. You got an issue resolved for me on another customer of mine too.

Manny

From Our Customers

Fortitude Fire Protection has provided us and our tenants with excellent service and repairs for our fire sprinkler systems in a timely manner. They are highly skilled veterans in this business and definitely know what they are doing. Quality workmanship and a strong work ethic. I would definitely recommend their services to anyone in need of fire protection.

Fortitude Fire Protection is all about quality. We originally met FFP when another contractor walked off the job. FFP was able to fix the previous contractor's work and complete the job on time and still under budget. We haven't looked at another contractor since. As high-end builders, we appreciate great contractors. Fortitude Fire Protection is the epitome of fire protective systems with quality, price, and communication.

Fortitude Fire Protection has a staff second to none! They know Fire Code! Hard working and fast without cutting corners!

Outstanding contractor with the knowledge, skill, and willingness to do what it takes for his customer to succeed!

An extremely professional company, that understands the current fluid environment of the construction industry. Fortitude has always been there each and every time that our company has required a quick turnaround for tasks such as a residential sprinkler inspection, sprinkler relocate or letter confirming that there is no need to reconfigure a fire protection system. Thanks you Tyler and Troy for your professionalism.

I was a superintendent on a Jacksonville project, just wanted to extend my compliments and appreciation to your Foreman Scott and crew. Definitely outperformed our expectations in work and in character. We look forward to working with your team in the future.

We couldn’t be more impressed with the outstanding service provided by Fortitude Fire Protection. Their team exemplifies excellence in customer service, unmatched knowledge, and exceptional job performance. From ground-up construction projects to maintaining systems across our multifamily properties, they consistently go above and beyond. Their attention to detail and professionalism give us confidence that our systems are in the best hands. We highly recommend for any fire sprinkler needs!

Fortitude Fire Protection has offered our company excellent service ever since the day we first reached out to them to assist us! The FFP Team is always willing to go the extra mile to help in any way they can to get the job done. I would recommend FFP for any of your Fire Protection needs!"

We have had the pleasure of working with Fortitude Fire Protection for over 8 years without complaint. From the office to the field, everyone is outstanding! Thank you Troy, for your wonderful Team!!

Fortitude Fire has been an excellent Affiliate to work with for many years. Communication is crucial in our business and ensuring seamless communication from the field to clients is essential. Fortitude does this well. The submission of completed paperwork from the field is also key and you never have to ask Fortitude twice for something. Simply put, they deliver and are great people to work with!

I have worked with the Fortitude Fire Team for many years and am continually impressed with their knowledge of an everchanging industry. Their communication is top level from updates on projects to finalizing the job with proper paperwork and documentation. Their partnership is highly valued and appreciated.

As a general contractor responsible for delivering complex building systems consistently on time and on budget - it is imperative I have the right members on my team. Fortitude Fire Protection has exceeded expectations by providing excellent pre-construction consultation, design, permitting, installation, and close out services for both new buildings as well as complex/phased renovation projects. I would highly recommend any project manager to add Fortitude Fire Protection to your team.

I wanted to let you know that I am very happy that we have been in a business partnership for almost 20 years now.

Fortitude Fire Store

Fortitude Fire Protection
2430 University Blvd W
Jacksonville, FL 32217

Phone (904) 733-9008

Fortitude Fire Protection is a trademarked and registered company

Florida Licensed Contractor # FPC15-000041
Georgia Licensed Contractor # CL 000621
South Carolina Licensed Contractor # FSC.1855
Alabama Licensed Contractor # 3988
NICET Certified #105918
TREEO Certified
US Navy Veteran Owned
Member of NFSA/FFSA

Employees hold professional certifications and have been background screened.

FFP™ is a drug-free workplace.

CAREER OPPORTUNITIES

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