I wanted to take a moment to recognize Troy from Fortitude for providing the best customer service I have ever experienced—not just in the fire sprinkler industry, but across all construction contractors I have worked with.
I found myself in a difficult situation when my initial fire sprinkler company—a well-known name in the industry—failed to complete the work they had started and was unresponsive when I needed them back on-site. Over the weekend, I began searching for alternatives, and after reaching out via Fortitude’s website, Troy promptly called me back. From the very first conversation, he reassured me that he could help and immediately engaged his team to get the project back on track.
Troy and his team exceeded all my expectations. Their professionalism, expertise, and customer-focused approach made the entire process seamless, all the way through to the final inspection. They stand behind their work, communicate effectively, and deliver top-quality results.
Thanks to this experience, I will not be looking anywhere else for fire sprinkler services in the future. I highly recommend Fortitude to anyone in need of reliable, high-quality fire sprinkler solutions.
Cesar
Florida Licensed Contractor # FPC15-000041
Georgia Licensed Contractor # CL 000621
South Carolina Licensed Contractor # FSC.1855
Alabama Licensed Contractor # 3988
NICET Certified #105918
TREEO Certified
US Navy Veteran Owned
Member of NFSA/FFSA
Employees hold professional certifications and have been background screened.
Fortitude Fire Protection is a drug-free workplace.